Servicely brings intelligent Augmentation and Automation to your Incident process, reducing call handle times and improving first call resolution.
Our proprietary AI engine combines leading edge NLU and deep learning technology to understand the employees' issue and automat resolution in machine time.
Servicely Learns from your best Agents to Augment your other agents by providing recommended Knowledge, Automated Call Assignment and Automated Actions to resolve issues is record time and first time.
Servicely continuously Observes and Learns, improving over time to become one of your most skilled Service Desk members.
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Restore Service faster with AI powered Augmentation and Automation
Improved Service Experience for employees through automated self-service and reduced wait time
Reduce Cost with AI automation improving productivity across the business