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IT service automation just got easy.

You give us the keys to your IT service desk. We bring it back faster, cheaper, and more fun for your customers and your service desk people.

The intelligent ITSM platform.

The features.

Tickets classified with blinding speed and accuracy using natural language understanding.

Shave minutes off ticket handling time with near-instant diagnosis and action selection.

Accelerate shift left with adaptive automation.

All the usual ITIL processes. Easy.

Incident Management

Get your business back to business with intelligent diagnosis.

Request Management

Streamline production changes and manage risk.

Service Level Management

Manage internal and external SLA compliance.

Virtual Agent

AI-powered virtual agent to solve more issues at self-service.

Problem Management

Identify root cause to prevent future disruptions.

Configuration Management

Track CI lifecycle, model service relationships for impact analysis.

Dashboards & Reporting

Single platform for reporting with real-time dashboards.

Intelligent Routing

Track CI lifecycle and model service relationships for impact analysis.

Change Management

Streamline production changes and manage risk.

Knowledge Management

Integrate with internal and external knowledge for the right info at the right time.

Self-Service Portal

Federate self-service across the business in a single portal.

Intelligent Actions

Track CI lifecycle, model service relationships for impact analysis.

The benefits.

No-Code automation of 50%
of service desk workload.

Happier and more productive
service desk staff.

1000% ROI in 30 days.
(Yes, you read that right)

Humans at work.

Meet the minds behind Servicely.ai.