IT service automation just got easy.
You give us the keys to your IT service desk. We bring it back faster, cheaper, and more fun for your customers and your service desk people.
The intelligent ITSM platform.
The features.
Tickets classified with blinding speed and accuracy using natural language understanding.
Shave minutes off ticket handling time with near-instant diagnosis and action selection.
Accelerate shift left with adaptive automation.
All the usual ITIL processes. Easy.
Incident Management
Get your business back to business with intelligent diagnosis.
Request Management
Streamline production changes and manage risk.
Service Level Management
Manage internal and external SLA compliance.
Virtual Agent
AI-powered virtual agent to solve more issues at self-service.
Problem Management
Identify root cause to prevent future disruptions.
Configuration Management
Track CI lifecycle, model service relationships for impact analysis.
Dashboards & Reporting
Single platform for reporting with real-time dashboards.
Intelligent Routing
Track CI lifecycle and model service relationships for impact analysis.
Change Management
Streamline production changes and manage risk.
Knowledge Management
Integrate with internal and external knowledge for the right info at the right time.
Self-Service Portal
Federate self-service across the business in a single portal.
Intelligent Actions
Track CI lifecycle, model service relationships for impact analysis.
The benefits.
No-Code automation of 50%
of service desk workload.
1000% ROI in 30 days.
(Yes, you read that right)
Humans at work.
Meet the minds behind Servicely.ai.