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Agentic AI-Powered Service Management That Makes Work Flow
Businesses harnessing the power of servicely
Our Platform
Servicely isn’t just another one-size-fits-all solution; it’s a flexible, scalable platform designed to evolve alongside ambitious, growing businesses by harnessing the power of AI service management.
It all starts with unifying your service management into one centralised platform, giving you a single system of record. From there, we streamline processes by automating repetitive tasks and integrating systems, eliminating the need to swivel-chair between multiple applications. Then, we activate our native Generative AI to empower self-service, accelerate response times, and augment your team with a reliable copilot they can trust.
What We Do
Elevate the impact of IT teams and technology platforms
Built from the ground up with ITSM principles in mind, Servicely drives transformation by streamlining processes and unifying actions into one single, seamless platform. With our no-code/low-code approach, we offer unmatched flexibility, enabling businesses to transform and create organisation-wide solutions that were once out of reach.
Empower enterprise service teams with AI and automation
We combine the power of AI and automation to streamline tasks, freeing up focus from low-value work to drive higher productivity. With the right solutions, teams can facilitate workflows with ease and efficiency.
Eliminate data silos and productivity roadblocks
We integrate your systems into one, breaking down data silos that make your work difficult. With all your data in one place, teams can make smarter, data-driven decisions without constantly swivel-chairing between apps or carrying out repetitive tasks. Access is seamless, issues are resolved faster, and end-users get the instant service they need.
Key Benefits
Accelerate and Automate Service with AI Service Management
Speed up and automate service delivery with the power of self-learning AI. Not only does our AI augment human expertise, it also takes over routine tasks, freeing your team up to focus on higher-value work that matters most.
A Single Platform for Service Management
Transform your service delivery with a single, infinitely-flexible platform. Fully configurable, Servicely breaks down silos, creates a unified system of record and action, and streamlines your entire organisation’s operations—empowering every team to move faster and smarter.
Faster Resolutions and Happier End-Users
Resolve issues quickly and amplify end-user satisfaction with the power of AI and automation. Empower end-users to find information, resolve issues, and make requests all in one seamless platform, giving them the confidence to get the help they deserve and focus on what truly matters—driving their work forward.
Servicely’s Solutions
Delivering outstanding outcomes
FAQs
Servicely is a highly-configurable cloud-based service management platform focussed on transforming service delivery, eliminating barriers to work and data silos, and making work flow. Servicely provides a single system of record for service management across your entire enterprise, from IT to HR, customer service, legal, project management and more. With your processes transformed and digitised with Servicely, you can build workflow automation and orchestration processes to reduce manual work and speed up your service delivery. Most importantly, Servicely was born in the era of AI, and it’s native AI can be utilised as a 24/7 virtual agent, copilot to your service teams, and so much more.
Servicely can become the single source of record for service management across your entire business. The platform is highly configurable and extensible, allowing for solutions that deliver:
- Enterprise Service Management
- IT Service Management
- IT Asset Management
- HR Service Delivery
- Project Portfolio Management
- Customer Service Management
- SecOps management
- Risk Management
- Legal Service Delivery
Servicely is a no-code/low-code platform that enables users to build complex workflow orchestrations, with robust integrations across a range of platforms and systems.
We’d love to get to know you and the challenges you’re looking to solve with Servicely.
Our team would be happy to set up a time to take you through a demo of Servicely - simply get in touch here.
Servicely was founded on the principle that enterprise software should be accessible, affordable, and deliver exceptional value to customers. To uphold this commitment, we have designed a pricing model that is transparent, straightforward, and predictable. Our goal is to eliminate complexity and ensure there are no hidden costs or unexpected charges, allowing customers to make informed decisions with confidence. By combining simplicity with flexibility, we deliver a best-in-class value-for-money solution that supports our customers in achieving their business objectives efficiently and effectively.
If you’d like to get an understanding of what Servicely will cost for your business, get in touch with our team here.
In our experience the migration from another service management platform to Servicely is far easier than most customers anticipate. The reason for this is two-fold, firstly Servicely is delivered with a high level of ITIL aligned pre-configuration, meaning much of the configuration you require is there out the box. Secondly, Servicely is a no/low-code platform, this means even if you have done complex configuration on your current platform, this can easily be migrated to Servicely.
Migration effort is significantly less than what you would think, your current platform instance is effectively the blueprint of your requirements, our team are well versed on a range of service management platforms and are able to easily and quickly understand your current configuration and migrate this to Servicely configuration.