Digital Transformation Requires
Intelligent Workflows

We make them simple, flexible and efficient.
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The State of the Service Desk

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Some of our customers

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Standard workflows ready to go

Deploy best-practice workflow modules like ITIL, Customer Service, HR, PSA, Telco Service Management and more
"We liked that the Servicely applications covered most of our use cases, and all on the same platform so we could have a shared data and permissions model"
IT Operations Manager - Banking and Finance

Workflow creation environment

Rapidly configure custom workflows to match your business processes. Easy integration with enterprise systems.
“We had hundreds of paper-based forms that cut across different silos. We were finding it hard to find a tool that combines a fully-blown ITSM implementation (with critical capabilities like asset management and CMDB) with the ability to easily and flexibly digitise our forms-based workflows. Now we have brought visibility, control and efficiency to those workflows. Which is nice."
CIO - Logistics

AI Accelerated workflows

Deploy user or customer facing conversational AI. Deploy AI acceleration for workflows internal to the service desk.
“Overall Servicely has very good automation capabilities, and definitely serves the purpose for self-help. It is also much more cost-effective than other options we looked at. The implementation approach was very flexible. We had a very positive experience dealing with Servicely.”
Max Wang - Head of Assurance and Service Management, ServiceStream (ASX:SSM)
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It's Magic Quadrant Season

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Service Desk AI, Please Meet OCM

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Servicely.ai - The evolution of the Service Desk

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