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Agentic AI Use Cases in Enterprise Service Management

Artificial Intelligence

Agentic AI Use Cases in Enterprise Service Management

Let's explore use cases of Agentic AI in Enterprise Service Management, across IT, HR, RIsk Management and more.

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SITS25 Takeaways: ITSM & ESM Trends for 2025
Service Management
Uncategorized

SITS25 Takeaways: ITSM & ESM Trends for 2025

The Servicely team attended SITS25 in London and put together a wrap-up of what we're seeing in ITSM and ESM in 2025.
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How Knowledge-Centred Service Uplifts Your Service Management
Service Management
Uncategorized

How Knowledge-Centred Service Uplifts Your Service Management

Knowledge-Centred Service can transform your Service Management, speeding up resolution and enabling self-service. Let's explore how.
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Bayanex Partners with Servicely to Deliver AI-First Service Management in the UK
Announcements
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Bayanex Partners with Servicely to Deliver AI-First Service Management in the UK

Servicely and Bayanex are excited to announce their strategic partnership, combining Servicely's AI-native platform with Bayanex's proven expertise.
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Agentic AI vs Generative AI: What's the difference?
Artificial Intelligence
Uncategorized

Agentic AI vs Generative AI: What's the difference?

The creator vs the doer. Generative AI creates something new, Agentic AI achieves specific objectives autonomously.
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Cherwell Service Management End-of-Life (EOL): What does it mean for your ITSM strategy?
Service Management
Uncategorized

Cherwell Service Management End-of-Life (EOL): What does it mean for your ITSM strategy?

With Cherwell going end of life at the end of 2026, how can Cherwell customers take this opportunity to refine their ITSM strategy?
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What ServiceNow’s Moveworks Acquisition Means for the Future of AI in Service Management
Artificial Intelligence
Uncategorized

What ServiceNow’s Moveworks Acquisition Means for the Future of AI in Service Management

ServiceNow recently acquired Moveworks for $2.85b. What does this mean for Moveworks customers and the future of AI in Service Management?
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Delivering Enterprise Service Management in Microsoft Teams
Service Management
Uncategorized

Delivering Enterprise Service Management in Microsoft Teams

Integrating Microsoft Teams with your Enterprise Service Management platform enables you to deliver service where your team communicate.
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4 Signs It’s Time To Change Your IT Service Management (ITSM)
Service Management
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4 Signs It’s Time To Change Your IT Service Management (ITSM)

What are the signs that your IT Service Management (ITSM) platform is hurting your business more than it's helping?
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Our Solutions

Servicely offers a range of flexible solutions designed to work for you and your unique business needs. Because where there's service, there's a Servicely way.

Enterprise Service Management (ESM)

Enterprise-wide service management centralised into a single platform.

IT Service Management (ITSM)

Empower your IT team to deliver ITIL-aligned service faster and easier than ever before.

IT Asset Management (ITAM)

Manage your hardware, software, and software licenses in real time.

HR Service Delivery

Put your people first by giving your HR team the tools they need to engage and retain employees.

Project Portfolio Management

Manage projects from start to finish, delivering them on time and on budget.

Customer Service Management

Delight your customers with superb service.

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