Bayanex Partners with Servicely to Deliver AI-First Service Management in the UK

We’re excited to announce a strategic partnership between Servicely and Bayanex, who join Servicely’s growing partner network to provide service management consultancy and implementation in the UK & EMEA region.

Bayanex, co-founded by Steve Mamelok & Wasan Talal, have a proven track record and deep expertise across IT Service Management (ITSM) and Enterprise Service Management (ESM) consultancy and implementation, having previously built a leading independent ServiceNow consultancy and delivered hundreds of projects over the past decade. 

We're thrilled to welcome Bayanex to the Servicely partner ecosystem. Steve Mamelok, Wasan Talal, and their team bring a wealth of experience from their successful journey building and exiting a leading ServiceNow partner—exactly the kind of experience that will help drive Servicely’s next phase of growth.” Dion Williams, CEO of Servicely, said.

Together with Bayanex, Servicely will be bringing an AI-first approach to service management. Built AI-native, with Agentic AI and Generative AI embedded across every facet of the platform, Servicely enables businesses to deliver self-service 24/7, augment their service agents with an AI copilot that surfaces key information and carries out remediations, and proactively identify and resolve problems with AI agents. Through this strategic partnership, we look to combine Servicely’s intelligent service management platform with Bayanex proven delivery experience to transform and accelerate service delivery for our customers.

Dion Williams shared: “Bayanex’s belief in our AI-native platform, and the opportunity it represents to redefine enterprise service management, speaks volumes. Together, we’re challenging the status quo and bringing a smarter, faster way to deliver service transformation. The future of service management is intelligent, agile, and partner-powered – and we’re proud to have the powerhouses at Bayanex driving this alongside us.” 

As Bayanex continues to grow, Servicely is leading their product strategy, becoming their flagship solution in helping customers modernise their enterprise service management. 

I’ve worked with a range of service platforms over the years,” said Steve Mamelok, Co-Founder of Bayanex, “There really is nothing besides Servicely, that has been built AI-native and has the platform capabilities needed to deliver true flexibility and transformation that businesses are crying out for. We’re delighted to be partnering with Servicely and can’t wait to see the transformative impact for our customers.

For any questions, contact us here.

Share this post
3 minutes

Bayanex Partners with Servicely to Deliver AI-First Service Management in the UK

Bayanex Partners with Servicely to Deliver AI-First Service Management in the UK
Written by
Servicely
Published on
May 2, 2025

We’re excited to announce a strategic partnership between Servicely and Bayanex, who join Servicely’s growing partner network to provide service management consultancy and implementation in the UK & EMEA region.

Bayanex, co-founded by Steve Mamelok & Wasan Talal, have a proven track record and deep expertise across IT Service Management (ITSM) and Enterprise Service Management (ESM) consultancy and implementation, having previously built a leading independent ServiceNow consultancy and delivered hundreds of projects over the past decade. 

We're thrilled to welcome Bayanex to the Servicely partner ecosystem. Steve Mamelok, Wasan Talal, and their team bring a wealth of experience from their successful journey building and exiting a leading ServiceNow partner—exactly the kind of experience that will help drive Servicely’s next phase of growth.” Dion Williams, CEO of Servicely, said.

Together with Bayanex, Servicely will be bringing an AI-first approach to service management. Built AI-native, with Agentic AI and Generative AI embedded across every facet of the platform, Servicely enables businesses to deliver self-service 24/7, augment their service agents with an AI copilot that surfaces key information and carries out remediations, and proactively identify and resolve problems with AI agents. Through this strategic partnership, we look to combine Servicely’s intelligent service management platform with Bayanex proven delivery experience to transform and accelerate service delivery for our customers.

Dion Williams shared: “Bayanex’s belief in our AI-native platform, and the opportunity it represents to redefine enterprise service management, speaks volumes. Together, we’re challenging the status quo and bringing a smarter, faster way to deliver service transformation. The future of service management is intelligent, agile, and partner-powered – and we’re proud to have the powerhouses at Bayanex driving this alongside us.” 

As Bayanex continues to grow, Servicely is leading their product strategy, becoming their flagship solution in helping customers modernise their enterprise service management. 

I’ve worked with a range of service platforms over the years,” said Steve Mamelok, Co-Founder of Bayanex, “There really is nothing besides Servicely, that has been built AI-native and has the platform capabilities needed to deliver true flexibility and transformation that businesses are crying out for. We’re delighted to be partnering with Servicely and can’t wait to see the transformative impact for our customers.

For any questions, contact us here.

Share this post
Bayanex Partners with Servicely to Deliver AI-First Service Management in the UK
May 2, 2025
3 minutes

Stay Updated with Servicely

Sign up for our mailing list to stay in the loop with Servicely.

Sign Up
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
5 min read

Blog title heading will go here

Written by
Full Name
Published on
22 January 2021

Introduction

Mi tincidunt elit, id quisque ligula ac diam, amet. Vel etiam suspendisse morbi eleifend faucibus eget vestibulum felis. Dictum quis montes, sit sit. Tellus aliquam enim urna, etiam. Mauris posuere vulputate arcu amet, vitae nisi, tellus tincidunt. At feugiat sapien varius id.

Eget quis mi enim, leo lacinia pharetra, semper. Eget in volutpat mollis at volutpat lectus velit, sed auctor. Porttitor fames arcu quis fusce augue enim. Quis at habitant diam at. Suscipit tristique risus, at donec. In turpis vel et quam imperdiet. Ipsum molestie aliquet sodales id est ac volutpat.

Image caption goes here
Dolor enim eu tortor urna sed duis nulla. Aliquam vestibulum, nulla odio nisl vitae. In aliquet pellentesque aenean hac vestibulum turpis mi bibendum diam. Tempor integer aliquam in vitae malesuada fringilla.

Elit nisi in eleifend sed nisi. Pulvinar at orci, proin imperdiet commodo consectetur convallis risus. Sed condimentum enim dignissim adipiscing faucibus consequat, urna. Viverra purus et erat auctor aliquam. Risus, volutpat vulputate posuere purus sit congue convallis aliquet. Arcu id augue ut feugiat donec porttitor neque. Mauris, neque ultricies eu vestibulum, bibendum quam lorem id. Dolor lacus, eget nunc lectus in tellus, pharetra, porttitor.

"Ipsum sit mattis nulla quam nulla. Gravida id gravida ac enim mauris id. Non pellentesque congue eget consectetur turpis. Sapien, dictum molestie sem tempor. Diam elit, orci, tincidunt aenean tempus."

Tristique odio senectus nam posuere ornare leo metus, ultricies. Blandit duis ultricies vulputate morbi feugiat cras placerat elit. Aliquam tellus lorem sed ac. Montes, sed mattis pellentesque suscipit accumsan. Cursus viverra aenean magna risus elementum faucibus molestie pellentesque. Arcu ultricies sed mauris vestibulum.

Conclusion

Morbi sed imperdiet in ipsum, adipiscing elit dui lectus. Tellus id scelerisque est ultricies ultricies. Duis est sit sed leo nisl, blandit elit sagittis. Quisque tristique consequat quam sed. Nisl at scelerisque amet nulla purus habitasse.

Nunc sed faucibus bibendum feugiat sed interdum. Ipsum egestas condimentum mi massa. In tincidunt pharetra consectetur sed duis facilisis metus. Etiam egestas in nec sed et. Quis lobortis at sit dictum eget nibh tortor commodo cursus.

Odio felis sagittis, morbi feugiat tortor vitae feugiat fusce aliquet. Nam elementum urna nisi aliquet erat dolor enim. Ornare id morbi eget ipsum. Aliquam senectus neque ut id eget consectetur dictum. Donec posuere pharetra odio consequat scelerisque et, nunc tortor.
Nulla adipiscing erat a erat. Condimentum lorem posuere gravida enim posuere cursus diam.

Share this post
Jane Smith
15 Feb 2022
7 min read

Stay Updated with Servicely

Sign up for our mailing list to stay in the loop with Servicely.

Sign Up
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.