Blogs

With Cherwell going end of life at the end of 2026, how can Cherwell customers take this opportunity to refine their ITSM strategy?

ServiceNow recently acquired Moveworks for $2.85b. What does this mean for Moveworks customers and the future of AI in Service Management?

Integrating Microsoft Teams with your Enterprise Service Management platform enables you to deliver service where your team communicate.

What are the signs that your IT Service Management (ITSM) platform is hurting your business more than it's helping?

AI is everywhere. From ChatGPT to Canva and seemingly every other SaaS platform. But how can AI be used in ITSM and ESM platforms to create AI-powered Service Management (AISM)? Here are 6 practical uses of AI that can elevate your service management

IMF analysis reveals AI's potential to impact 40% of global jobs, driving productivity and inclusivity in the workforce through automation and skill development opportunities.