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Blogs
Artificial Intelligence
Agentic AI Use Cases in Enterprise Service Management
Let's explore use cases of Agentic AI in Enterprise Service Management, across IT, HR, RIsk Management and more.
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Artificial Intelligence
Uncategorized
What ServiceNow’s Moveworks Acquisition Means for the Future of AI in Service Management
ServiceNow recently acquired Moveworks for $2.85b. What does this mean for Moveworks customers and the future of AI in Service Management?
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Service Management
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Delivering Enterprise Service Management in Microsoft Teams
Integrating Microsoft Teams with your Enterprise Service Management platform enables you to deliver service where your team communicate.
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6 Practical Uses of AI in Service Management
AI is everywhere. From ChatGPT to Canva and seemingly every other SaaS platform. But how can AI be used in ITSM and ESM platforms to create AI-powered Service Management (AISM)? Here are 6 practical uses of AI that can elevate your service management
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AI Automation
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Companies Preparing for the AI Revolution: Why Chief AI Officers Should Be at the Forefront
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Navigating the AI Revolution: Opportunities in the Changing Landscape of Work
IMF analysis reveals AI's potential to impact 40% of global jobs, driving productivity and inclusivity in the workforce through automation and skill development opportunities.
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Mitigating Risks and Boosting Compliance: How AI can Become your Compliance Compass
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